Privacy Policy

Last updated: October 21, 2026

This policy explains how Kate Jackson, REALTOR®, of eXp Realty (Jackson Real Estate) collects, uses and discloses personal information through katejackson.ca. We handle personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and, for email, Canada’s Anti-Spam Legislation (CASL).

Who is responsible

Kate Jackson is responsible for personal information collected through this site. To reach us about privacy, use the contact page on this site.

What we collect

  • Contact details you give us: your name, email address and phone number.
  • Your answers when you sign up for the StatsPRO Trends Report: the areas you choose, whether you are working with a REALTOR®, what you are planning, your timing and your housing situation.
  • A record of your consent: the wording shown to you, the date and time, and the page you were on.
  • Details you provide when you create a Virtual Office Website (VOW) account to view sold listings, or when you contact us.
  • Technical information, such as your IP address, browser, device and the pages you visit, collected through cookies and analytics tools.
  • When your report is opened, we record the date, an anonymized device identifier and how many devices have been used, so we can tell if a report is being shared.
  • Your sign-in activity: when sign-in links are requested, sent and used.
  • Your answers to the feedback question in our monthly emails.
  • Requests you make to change the areas in your report.

Why we collect it

  • To create and send your StatsPRO Trends Report and monthly updates.
  • To respond to your questions and requests, and to provide real estate services you ask for.
  • To give you access to VOW listing and sold data.
  • To keep the site secure, prevent spam and abuse, and understand how the site is used.
  • To meet legal and regulatory obligations.
  • To keep your trends report private to you, including pausing access if it appears to be shared and asking you to confirm by email.

Your consent

We collect, use and disclose your personal information with your consent, or as otherwise permitted or required by law. When you tick the consent box on a form, you agree to receive the report and monthly updates by email. You can withdraw consent at any time by using the unsubscribe link in any email or by contacting us. Withdrawing consent may mean we can no longer provide the related service.

Who we share it with

We do not sell your personal information. We share it only with service providers who help us run this site and our communications, and only as needed for those services. These include our email delivery provider (Mailchimp), our automation provider (Zapier), Google (spam protection and email), our listing search and VOW provider (RealtyVis), our website host and analytics providers. We may also share information with eXp Realty and where the law requires it regarding FINTRAC assertions and the practice of real estate services. Our market trends sign ups are also monitored by StatsPRO Marketing Inc., which supplies the charts in your report. Charts load from StatsPRO’s servers, so StatsPRO receives technical information such as your IP address and the page the chart appears on.

Storage outside Canada

Some of these providers store or process information outside Canada, including in the United States.

How long we keep it

We keep personal information only as long as needed for the purposes above or as required by law, and then delete or anonymize it.

Cookies

This site uses cookies and similar technologies to make pages work, keep the site secure, keep your report private and understand how the site is used.

  • Security and spam protection. Cloudflare and Google reCAPTCHA set cookies that help us block bots and abuse.
  • Your report access. When you open your StatsPRO Trends Report from the link in your email, we set a cookie on that device. It keeps you signed in for 30 days from that first open and is not extended by use. If your report is opened on a device that does not have the cookie, we email a new sign-in link to the address you gave us. Your report can be open on up to two devices at a time.
  • Analytics. Google tools help us understand which pages are used.

You can block or delete cookies in your browser settings. If you do, you will need a new sign-in link by email each time you open your report, and parts of the site may not work as intended.

Security

We use reasonable safeguards to protect personal information, including access controls and encrypted connections. No method of transmission or storage is completely secure.

Your rights

You may ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. We respond to access requests within 30 days. To make a request, contact us using the details above. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia at oipc.bc.ca.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

Use the contact page on this site